All organisations strive for quality in everything they do, from how they produce their product or service to how they manage their relationships with customers. Achieving this in the real world is challenging and takes commitment to a structured process and continual improvement. Part of the twenty-first century corporate gold standard, ISO 9001 is the internationally recognised standard for quality management proficiency. Organisations who hold ISO 9001 are recognised in the UK and internationally for the exceptional quality of their management systems. This gives them a distinct advantage when seeking business partners, entering new markets and talking to potential large clients. A Quality Management System is applicable to virtually any organisation, of any size and nature, anywhere in the world. The most successful companies in every sector of today’s competitive global marketplace recognise the importance of quality management. Indeed, most holders of ISO 9001 are small to medium sized organisations that are looking to grow and improve their operations or gain full recognition for the quality management they possess. Achieving optimal operational performance requires organisational commitment to the process approach and continual improvement prescribed by a Quality Management System. ISO 9001 is a prerequisite for discerning consumers worldwide. The implementation of a QMS can open up previously inaccessible markets by demonstrating a standard of competence and quality in an international business language.
What is quality management ISO 9001?
ISO 9001 is the internationally recognized Quality Management System (QMS) standard that can benefit any size organization. Designed to be a powerful business improvement tool, ISO 9001 Quality Management certification can help you to:
What are the benefits of customer complaint management?
- Continually improve, streamline operations and reduce costs
- Win more business and compete in tenders
- Satisfy more customers
- Be more resilient and build a sustainable business
- Show you have strong corporate governance
- Work effectively with stakeholders and your supply chain